Chat with Customer Services

Our Customer Service Center is staff with representatives ready to assist.

Call Us

You can call us at (800) 555-1212, Monday through Friday, 6:00 AM – 9:00 PM PST. We are also open Saturdays and Sundays, 7:00 A.M. to 4:00 P.M. PST, excluding holidays. We are ready to take your calls and answer your questions.

Chat Online

Click here for a real-time, online chat session with one of our knowledgeable customer care representatives. Our chat option is available 12 hours a day, 7 days a week, excluding holidays. Please note that insurance plan benefits and rates can be discussed only by phone with one of our licensed health insurance agents.

Chat with Customer Service Online

New to Health-Gen?
New to Health-Gen?

Watch the above video to learn more about being a Health-Gen member.