Raise a Service Request

You can contact Customer Service either online, or by calling (800) 555-1212. Customer Service can provide assistance with issues such as:

  • Questions about benefits
  • Billing or account issues
  • Claims issues
  • Complaints
  • Compliments
  • Medical record questions
  • Referral questions
  • Website issues
New to Health-Gen?
New to Health-Gen?

Watch the above video to learn more about being a Health-Gen member.